Mediclinic Middle East Careers 2026: 41 Healthcare Jobs in the UAE

Job Overview

Job Information

Verified Job Description

To provide patient-centric and evidence based consultant-level care by ensuring compliance to ethical and professional standards set by the company and regulatory authorities.

Main Responsibilities

• Provide a comprehensive professional and ethical quality clinical services to patients in an effective and efficient manner
• Monitor and manage clinical risks associated with direct patient care
• Ensure compliance with clinical governance and quality management standards
• Maintain accurate medical records
• Ensure excellence in medical practice is maintained by focusing on continuous professional development of self and others
• Maintain integrity in professional services by executing clinical services in an ethical and responsible manner

Requirements and Qualifications

• Ability to facilitate and support clinical clerkship training for medical students and junior colleagues
• Proficiency in an electronic medical record system
• Effective communication
• Knowledge of clinical audit standards and processes
• Verbal and written communication skills in English (Arabic will be an advantage)
• Essential: Basic medical degree and completion of higher education programme (fellowship/diploma) recognised by the relevant UAE healthcare authority
• Certification and registration in a speciality recognised by relevant UAE healthcare authority
• Active and valid life support certification (e.g. BLS, ACLS, PALS, ATLS, NRP)
• Desired: Speciality specific
• Essential minimum experience: At least 3-5 years’ post qualification experience at Consultant level (independent of country)
• Desired: At least 1 year Consultant level experience from a Tier 1 country as specified by the UAE healthcare regulator

Job Overview

Job Information

Verified Job Description

To provide patient-centric and evidence based consultant-level care by ensuring compliance to ethical and professional standards set by the company and regulatory authorities.

Main Responsibilities

• Provide a comprehensive professional and ethical quality clinical services to patients in an effective and efficient manner
• Monitor and manage clinical risks associated with direct patient care
• Ensure compliance with clinical governance and quality management standards
• Maintain accurate medical records
• Ensure excellence in medical practice is maintained by focusing on continuous professional development of self and others
• Maintain integrity in professional services by executing clinical services in an ethical and responsible manner

Requirements and Qualifications

• Ability to facilitate and support clinical clerkship training for medical students and junior colleagues
• Proficiency in an electronic medical record system
• Effective communication
• Knowledge of clinical audit standards and processes
• Verbal and written communication skills in English (Arabic will be an advantage)
• Essential: Basic medical degree and completion of higher education programme (fellowship/diploma) recognised by the relevant UAE healthcare authority
• Certification and registration in a speciality recognised by relevant UAE healthcare authority
• Active and valid life support certification (e.g. BLS, ACLS, PALS, ATLS, NRP)
• Desired: Speciality specific
• Essential minimum experience: At least 3-5 years’ post qualification experience at Consultant level (independent of country)
• Desired: At least 1 year Consultant level experience from a Tier 1 country as specified by the UAE healthcare regulator

Job Overview

Job Information

Verified Job Description

To provide comprehensive and professional administrative support to the Physician Clinics that will enable the nursing and medical employees to focus on quality clinical care.

Main Responsibilities

• To provide administration support to Clinic Physicians
• To provide patient administration support in the Outpatient setting
• To ensure that clinical and non-clinical stock is sufficient and effectively controlled
• To actively promote patient satisfaction
• Ensure that the medical insurance information of patients is up to date and correct

Requirements and Qualifications

• Basic medical terminology
• Computer literacy and proficiency in MS Office applications
• Demonstrate knowledge of patient care support procedures
• Insurance claim procedures
• Stock control principles and management
• Verbal and written communication skills in English
• Esential: High School Diploma or equivalent (Grade 12)
• Desired: Secretarial Diploma
• Essential: At least 1 year experience in an administrative or similar position in a healthcare setting
• Desired: Experience in an administrative or similar position in the Healthcare industry

Job Overview

Job Information

Verified Job Description

To monitor and manage the delivery of patient administration services, including the supervision of a team of patient administrators.

Main Responsibilities

• To coordinate and supervise all processes related to patient administration, medical insurance, billing and cash up at the clinic
• Lead and manage a team of Patient Administrators
• To support the department or business unit manager with general operational management
• To consistently meet customer service expectations by improving the quality of patient service
• Support the development of a working environment and culture that actively promotes quality, health, and safety

Requirements and Qualifications

• Computer literacy and proficiency in MS Office applications
• Accounting and financial management principles
• Hospital information systems
• Knowledge of medical insurance terminologies and process
• Medical terminology and procedures
• Patient administration systems and related processes
• UAE healthcare industry
• Verbal and written communication skills in English (Arabic will be an advantage)
• A relevant Bachelor’s Degree or Diploma in a related field from an accredited institution
• At least 2-3 years’ experience in a supervisory customer service positions, preferably in healthcare

Job Overview

Job Information

Verified Job Description

Clearly communicate with and provide assistance to patients through multiple channels of communication including telephone, email, social media and the internet, in a manner that actively promotes patient satisfaction.

Main Responsibilities

• Attend to all incoming telephone calls promptly, efficiently and in a professional manner
• Schedule appointments according to set procedures and policies
• Document all interactions and activities relevant to the call and uses appropriate Wrap-up code
• Conduct all outbound calls in an efficient, effective and professional manner
• Transfer calls correctly to the appropriate staff and/or extensions as needed and required
• Inform and provide information regarding MCME hospitals and clinics, departments, physicians, directions and available services
• Document all complaints and report all incidents to the Contact Centre Supervisor in a timely manner to ensure continuous improvement of own services as well as the services of the contact centre

Requirements and Qualifications

• Basic Arabic language skills
• Client service and related management principles
• Confidentiality and dealing with sensitive information
• Demonstrate computer skills (MS Office, Outlook, Avaya Aura, Trakcare, Avaya/Cisco phones)
• Demonstrate the ability to work accurately and quickly
• Effective communication
• Medical terminology
• Verbal and written communication skills in English
• High School Diploma or equivalent (Grade 12)
• A relevant Bachelor’s degree will be an advantage
• At least 1 year Contact/Call Centre experience in a customer service operations environment
• Relevant experience in a hospitality or healthcare environment will be an advantage

Job Overview

Job Information

Verified Job Description

Provide and coordinate patient-centric and evidence based nursing care by ensuring compliance to ethical and professional standards set by regulatory authorities and the company.

Main Responsibilities

• Deliver quality patient care in collaboration with the multi professional team according to set clinical standards and relevant legislation
• Ensure patient safety by identifying, preventing and managing risks in accordance with clinical risk policies, procedures and relevant legislation
• Take active responsibility for positive patient experiences by creating a conducive environment as guided by nursing leadership
• Create and contribute to a learning environment that builds employee competence by actively supervising, mentoring and coaching learners and nursing employees

Requirements and Qualifications

• Basic Arabic language skills
• Comprehensive knowledge of patient safety standards
• Computer literacy and proficiency in MS Office applications
• Verbal and written communication skills in English
• Essential: Bachelor’s Degree in Nursing
• valid BLS, ACLS and PALS certificate
• Essential: At least two years in own country
• Desired: At least three years of recent experience in a hospital Accident and Emergency unit
• Desired: UAE experience would be beneficial

Job Overview

Job Information

Verified Job Description

To perform routine laboratory tests in accordance with professional and regulatory standards and guidelines. Key work includes perform routine tests according to professional standards and guidelines and monitor sample management, including sorting and allocation based on testing requirements.

Main Responsibilities

• Perform routine tests according to professional standards and guidelines
• Monitor sample management, including sorting and allocation based on testing requirements
• Process clinical chemistry, immunology and serology, autoimmune, haematology, coagulation, blood transfusion and clinical microscopy tests and related laboratory functions
• Conducts analysis of body fluids, blood specimens, urine and spinal fluid
• Result analysis and verification of accuracy of findings
• Contribute to relevant quality improvement initiatives aimed at mitigating risks, compliance governance and increased patient safety
• Actively contribute and guide, where needed, relevant training and health and safety initiatives
• Operate, calibrate, and monitor effective functioning of standard laboratory equipment that includes analysers and maintenance of temperature logs

Requirements and Qualifications

• Correct maintenance of instrumentation according to manufacturer's guidelines
• Developing standard operating procedures
• Computer Literacy (Microsoft Office)
• Knowledge of real time multiplex PCR and close molecular systems
• Knowledgeable in laboratory equipment and testing to perform quality control checks and instrumentation troubleshooting
• Laboratory information systems and reporting
• A relevant Bachelor's degree in medical laboratory sciences or a related field
• At least 3-5 years' full time experience as a medical laboratory technologist in clinical chemistry

Job Overview

Job Information

Verified Job Description

To improve the overall quality of patient care by efficiently performing all aspects of the patient administrator role. Key work includes to effectively and efficiently manage the patient appointment scheduling and registration process and to effectively and efficiently manage the medical insurance process and other related tasks.

Main Responsibilities

• To effectively and efficiently manage the patient appointment scheduling and registration process
• To effectively and efficiently manage the medical insurance process and other related tasks
• Effectively manage the billing and cash up process
• To consistently meet customer service expectations by improving the quality of patient service

Requirements and Qualifications

• Computer literacy and proficiency in MS Office applications
• CRM (customer relations management) software applications
• Hospital information systems
• Knowledge of company policies and emergency codes
• Knowledge of medical insurance terminologies and process
• Medical terminology and procedures
• Numerical literacy
• Patient scheduling and registration processes
• Essential: Completed secondary school education (Grade 12)
• Desired: Tertiary Diploma or Bachelor’s Degree preferably within the fields of medical science, finance / accounting
• Essential: 2-3 Years’ experience in a customer services role, preferably in the healthcare industry
• Desired: Experience in a Contact Centre or Healthcare environment

Job Overview

Job Information

Verified Job Description

To improve the overall quality of patient care by efficiently performing all aspects of the patient administrator role. Key work includes to effectively and efficiently manage the patient appointment scheduling and registration process and to effectively and efficiently manage the medical insurance process and other related tasks.

Main Responsibilities

• To effectively and efficiently manage the patient appointment scheduling and registration process
• To effectively and efficiently manage the medical insurance process and other related tasks
• Effectively manage the billing and cash up process
• To consistently meet customer service expectations by improving the quality of patient service

Requirements and Qualifications

• Computer literacy and proficiency in MS Office applications
• CRM (customer relations management) software applications
• Hospital information systems
• Knowledge of company policies and emergency codes
• Knowledge of medical insurance terminologies and process
• Medical terminology and procedures
• Numerical literacy
• Patient scheduling and registration processes
• Essential: Completed secondary school education (Grade 12)
• Desired: Tertiary Diploma or Bachelor’s Degree preferably within the fields of medical science, finance / accounting
• Essential: 2-3 Years’ experience in a customer services role, preferably in the healthcare industry
• Desired: Experience in a Contact Centre or Healthcare environment

Job Overview

Job Information

Verified Job Description

To provide patient-centric and evidence based consultant-level care by ensuring compliance to ethical and professional standards set by the company and regulatory authorities.

Main Responsibilities

• Provide a comprehensive professional and ethical quality clinical services to patients in an effective and efficient manner
• Monitor and manage clinical risks associated with direct patient care
• Ensure compliance with clinical governance and quality management standards
• Maintain accurate medical records
• Ensure excellence in medical practice is maintained by focusing on continuous professional development of self and others
• Maintain integrity in professional services by executing clinical services in an ethical and responsible manner

Requirements and Qualifications

• Ability to facilitate and support clinical clerkship training for medical students and junior colleagues
• Proficiency in an electronic medical record system
• Effective communication
• Knowledge of clinical audit standards and processes
• Verbal and written communication skills in English (Arabic will be an advantage)
• Essential: Basic medical degree and completion of higher education programme (fellowship/diploma) recognised by the relevant UAE healthcare authority
• Certification and registration in a speciality recognised by relevant UAE healthcare authority
• Active and valid life support certification (e.g. BLS, ACLS, PALS, ATLS, NRP)
• Desired: Speciality specific
• Essential minimum experience: At least 3-5 years’ post qualification experience at Consultant level (independent of country)
• Desired: At least 1 year Consultant level experience from a Tier 1 country as specified by the UAE healthcare regulator

Job Overview

Job Information

Verified Job Description

The Client Relations Manager – Cluster is a key member of the Cluster Senior Leadership Team responsible for executing and localizing the organization’s client experience strategy within a defined group of facilities. The role ensures that all patient-facing services are aligned with Mediclinic’s values, culture, and service standards to deliver a seamless, compassionate, and safe experience. The Manager leads a team of client relations professionals across the cluster, driving service improvement, managing complex feedback and complaints, supporting staff training, and collaborating across departments to ensure high levels of client satisfaction and loyalty.

Main Responsibilities

• Lead Cluster-Level Client Experience Strategy Execution and Performance
• Localise and execute the regional CX (Client experience) strategy to fit cluster-specific needs
• Monitor and manage CX performance indicators (e.g., Cemplicity NPS, complaints, compliments)
• Advise the Cluster Hospital Director and SLT on service priorities and pain points. Align hospital services and departments with Mediclinic’s client-centred standards
• Manage Client Experience Team and Operations
• Role model Mediclinic Way
• Lead and develop the CX team (support services, officers, coordinators)
• Oversee handling and resolution of all patient complaints and complex cases
• Ensure adherence to client communication standards and escalation protocols
• Maintain documentation and accountability for service recovery
• Drive Mediclinic Way Culture and Staff Engagement
• Coach CX team and frontline staff in service behaviours and communication skills
• Conduct service walkthroughs, mystery shopper audits, and coaching feedback
• Promote a culture of kindness, empathy, and ownership in service delivery Personal, Proactive and Professional
• Partner with HR and training to embed service culture initiatives
• Lead Local Campaigns and Journey Improvements
• Implement patient journey enhancements tailored to cluster needs
• Run facility-specific CX campaigns in collaboration with regional office
• Coordinate local service projects and ensure documentation of outcomes
• Serve as key link to marketing for brand reputation and internal messaging
• Represent Client Experience in SLT and Cross-Functional Committees

Requirements and Qualifications

• Ability to build exceptional client relationships
• Business acumen and ability to interact with corporate client
• Client Experience Design
• Client engagement and experience principles
• Client experience expertise and skills within healthcare
• Client experience related administration of survey systems and other engagement tools
• Communication, marketing, client interaction and reputation management principles
• Verbal and written communication skills in English (Arabic will be an advantage)
• Complaint management and related patient experience principles
• Net Promoter Score (NPS) interpretation and action planning
• Thorough knowledge of continuous improvement methodologies, principles and tools (e.g. Lean, TOC, WCM, Kaizen, 5S, Value Stream Mapping, Kanban, etc.)
• Change Management & Implementation
• Coaching and Mentoring
• Bachelor’s degree in healthcare management, business administration, or relevant field
• Desired Education:
• Postgraduate training in service excellence,
• experience management, or related areas.
• Minimum 5 years’ experience in healthcare operations or client experience, with 2+ years in a leadership role managing people and performance
• Experience leading multidisciplinary service delivery and client engagement initiatives
• Desired Experience:
• Client satisfaction platforms (e.g., Cemplicity, Press Ganey, or others)
• Leadership experience in client relations in the hospitality industry
• Working across multi-site operations

Job Overview

Job Information

Verified Job Description

The Client Relations Manager – Cluster is a key member of the Cluster Senior Leadership Team responsible for executing and localizing the organization’s client experience strategy within a defined group of facilities. The role ensures that all patient-facing services are aligned with Mediclinic’s values, culture, and service standards to deliver a seamless, compassionate, and safe experience. The Manager leads a team of client relations professionals across the cluster, driving service improvement, managing complex feedback and complaints, supporting staff training, and collaborating across departments to ensure high levels of client satisfaction and loyalty.

Main Responsibilities

• Lead Cluster-Level Client Experience Strategy Execution and Performance
• Localise and execute the regional CX (Client experience) strategy to fit cluster-specific needs
• Monitor and manage CX performance indicators (e.g., Cemplicity NPS, complaints, compliments)
• Advise the Cluster Hospital Director and SLT on service priorities and pain points. Align hospital services and departments with Mediclinic’s client-centred standards
• Manage Client Experience Team and Operations
• Role model Mediclinic Way
• Lead and develop the CX team (support services, officers, coordinators)
• Oversee handling and resolution of all patient complaints and complex cases
• Ensure adherence to client communication standards and escalation protocols
• Maintain documentation and accountability for service recovery
• Drive Mediclinic Way Culture and Staff Engagement
• Coach CX team and frontline staff in service behaviours and communication skills
• Conduct service walkthroughs, mystery shopper audits, and coaching feedback
• Promote a culture of kindness, empathy, and ownership in service delivery Personal, Proactive and Professional
• Partner with HR and training to embed service culture initiatives
• Lead Local Campaigns and Journey Improvements
• Implement patient journey enhancements tailored to cluster needs
• Run facility-specific CX campaigns in collaboration with regional office
• Coordinate local service projects and ensure documentation of outcomes
• Serve as key link to marketing for brand reputation and internal messaging
• Represent Client Experience in SLT and Cross-Functional Committees

Requirements and Qualifications

• Ability to build exceptional client relationships
• Business acumen and ability to interact with corporate client
• Client Experience Design
• Client engagement and experience principles
• Client experience expertise and skills within healthcare
• Client experience related administration of survey systems and other engagement tools
• Communication, marketing, client interaction and reputation management principles
• Verbal and written communication skills in English (Arabic will be an advantage)
• Complaint management and related patient experience principles
• Net Promoter Score (NPS) interpretation and action planning
• Thorough knowledge of continuous improvement methodologies, principles and tools (e.g. Lean, TOC, WCM, Kaizen, 5S, Value Stream Mapping, Kanban, etc.)
• Change Management & Implementation
• Coaching and Mentoring
• Bachelor’s degree in healthcare management, business administration, or relevant field
• Desired Education:
• Postgraduate training in service excellence,
• experience management, or related areas.
• Minimum 5 years’ experience in healthcare operations or client experience, with 2+ years in a leadership role managing people and performance
• Experience leading multidisciplinary service delivery and client engagement initiatives
• Desired Experience:
• Client satisfaction platforms (e.g., Cemplicity, Press Ganey, or others)
• Leadership experience in client relations in the hospitality industry
• Working across multi-site operations

Job Overview

Job Information

Verified Job Description

The Innovation & Digital Health Officer plays a critical support role in the successful execution of digital health and innovation initiatives. The role provides project coordination, operational tracking, regulatory compliance assistance, and performance monitoring to enable scalable, patient-centric solutions aligned with Mediclinic’s strategic priorities. To support the delivery and scaling of Innovation and Digital Health solutions through hands-on coordination, data tracking, and process alignment. The role ensures that operational activities and digital projects are executed effectively and in line with organizational objectives.

Main Responsibilities

• DESCRIPTION
• Project Implementation and Reporting
• Ensure regulatory compliance, monitor tasks, maintain documentation, develop KPI reports, coordinate post-project tasks, support quality improvement, participate in testing, and support new project launches.
• Administrative Support
• Provide administrative and logistical support, coordinate training, collaborate with teams for implementation, ensure timely task delivery, and assist the Divisional General Manager Digital Health Transformation & Innovation.
• Process Improvement and Strategic Alignment
• Implement efficiency improvements, integrate telemedicine services, align initiatives with strategic goals, collaborate with departments, and support the Divisional General Manager Digital Health Transformation & Innovation.
• Data Management and Reporting
• Develop and maintain data dashboards, provide analysis and insights, and ensure regular updates to stakeholders.
• Regulatory Compliance and Accreditation
• Ensure compliance with standards, stay updated on regulations, and maintain accreditation processes.

Requirements and Qualifications

• Business Acumen
• Market Research and Analysis
• Communication Skills – Verbal and Written
• Analytical & Problem-Solving Skills
• Telemedicine business solutions
• Virtual Healthcare and Telemedicine
• Business Intelligence (BI) and reporting tools
• Experience with healthcare product development methodologies such as Agile or Lean
• ESSENTIAL EDUCATION
• Bachelor’s degree in health administration, Business Administration or a related field.
• DESIRED EDUCATION
• Advanced certifications or degrees in Project Management.
• ESSENTIAL MINIMUM EXPERIENCE
• At least 5 years of experience in healthcare, including 2 years in Innovation & Digital Health projects coordination.
• DESIRED EXPERIENCE
• Experience in Digital Health, Virtual Care and Innovation

Job Overview

Job Information

Verified Job Description

Provide and coordinate patient-centric and evidence based nursing care by ensuring compliance to ethical and professional standards set by regulatory authorities and the company.

Main Responsibilities

• Deliver quality patient care in collaboration with the multi professional team according to set clinical standards and relevant legislation
• Ensure patient safety by identifying, preventing and managing risks in accordance with clinical risk policies, procedures and relevant legislation
• Take active responsibility for positive patient experiences by creating a conducive environment as guided by nursing leadership
• Create and contribute to a learning environment that builds employee competence by actively supervising, mentoring and coaching learners and nursing employees

Requirements and Qualifications

• Basic Arabic language skills
• Comprehensive knowledge of patient safety standards
• Computer literacy and proficiency in MS Office applications
• Verbal and written communication skills in English
• Essential: Bachelor’s Degree in Nursing
• valid BLS certificate
• Essential: At least two years in own country
• Desired: Minimum of two years of recent experience as a Radiology Nurse.
• Desired: UAE experience would be beneficial

Job Overview

Job Information

Verified Job Description

The Client Relations Manager – Cluster is a key member of the Cluster Senior Leadership Team responsible for executing and localizing the organization’s client experience strategy within a defined group of facilities. The role ensures that all patient-facing services are aligned with Mediclinic’s values, culture, and service standards to deliver a seamless, compassionate, and safe experience. The Manager leads a team of client relations professionals across the cluster, driving service improvement, managing complex feedback and complaints, supporting staff training, and collaborating across departments to ensure high levels of client satisfaction and loyalty.

Main Responsibilities

• Lead Cluster-Level Client Experience Strategy Execution and Performance
• Localise and execute the regional CX (Client experience) strategy to fit cluster-specific needs
• Monitor and manage CX performance indicators (e.g., Cemplicity NPS, complaints, compliments)
• Advise the Cluster Hospital Director and SLT on service priorities and pain points. Align hospital services and departments with Mediclinic’s client-centred standards
• Manage Client Experience Team and Operations
• Role model Mediclinic Way
• Lead and develop the CX team (support services, officers, coordinators)
• Oversee handling and resolution of all patient complaints and complex cases
• Ensure adherence to client communication standards and escalation protocols
• Maintain documentation and accountability for service recovery
• Drive Mediclinic Way Culture and Staff Engagement
• Coach CX team and frontline staff in service behaviours and communication skills
• Conduct service walkthroughs, mystery shopper audits, and coaching feedback
• Promote a culture of kindness, empathy, and ownership in service delivery Personal, Proactive and Professional
• Partner with HR and training to embed service culture initiatives
• Lead Local Campaigns and Journey Improvements
• Implement patient journey enhancements tailored to cluster needs
• Run facility-specific CX campaigns in collaboration with regional office
• Coordinate local service projects and ensure documentation of outcomes
• Serve as key link to marketing for brand reputation and internal messaging
• Represent Client Experience in SLT and Cross-Functional Committees

Requirements and Qualifications

• Ability to build exceptional client relationships
• Business acumen and ability to interact with corporate client
• Client Experience Design
• Client engagement and experience principles
• Client experience expertise and skills within healthcare
• Client experience related administration of survey systems and other engagement tools
• Communication, marketing, client interaction and reputation management principles
• Verbal and written communication skills in English (Arabic will be an advantage)
• Complaint management and related patient experience principles
• Net Promoter Score (NPS) interpretation and action planning
• Thorough knowledge of continuous improvement methodologies, principles and tools (e.g. Lean, TOC, WCM, Kaizen, 5S, Value Stream Mapping, Kanban, etc.)
• Change Management & Implementation
• Coaching and Mentoring
• Bachelor’s degree in healthcare management, business administration, or relevant field
• Desired Education:
• Postgraduate training in service excellence,
• experience management, or related areas.
• Minimum 5 years’ experience in healthcare operations or client experience, with 2+ years in a leadership role managing people and performance
• Experience leading multidisciplinary service delivery and client engagement initiatives
• Desired Experience:
• Client satisfaction platforms (e.g., Cemplicity, Press Ganey, or others)
• Leadership experience in client relations in the hospitality industry
• Working across multi-site operations

Job Overview

Job Information

Verified Job Description

The Client Relations Manager – Cluster is a key member of the Cluster Senior Leadership Team responsible for executing and localizing the organization’s client experience strategy within a defined group of facilities. The role ensures that all patient-facing services are aligned with Mediclinic’s values, culture, and service standards to deliver a seamless, compassionate, and safe experience. The Manager leads a team of client relations professionals across the cluster, driving service improvement, managing complex feedback and complaints, supporting staff training, and collaborating across departments to ensure high levels of client satisfaction and loyalty.

Main Responsibilities

• Lead Cluster-Level Client Experience Strategy Execution and Performance
• Localise and execute the regional CX (Client experience) strategy to fit cluster-specific needs
• Monitor and manage CX performance indicators (e.g., Cemplicity NPS, complaints, compliments)
• Advise the Cluster Hospital Director and SLT on service priorities and pain points. Align hospital services and departments with Mediclinic’s client-centred standards
• Manage Client Experience Team and Operations
• Role model Mediclinic Way
• Lead and develop the CX team (support services, officers, coordinators)
• Oversee handling and resolution of all patient complaints and complex cases
• Ensure adherence to client communication standards and escalation protocols
• Maintain documentation and accountability for service recovery
• Drive Mediclinic Way Culture and Staff Engagement
• Coach CX team and frontline staff in service behaviours and communication skills
• Conduct service walkthroughs, mystery shopper audits, and coaching feedback
• Promote a culture of kindness, empathy, and ownership in service delivery Personal, Proactive and Professional
• Partner with HR and training to embed service culture initiatives
• Lead Local Campaigns and Journey Improvements
• Implement patient journey enhancements tailored to cluster needs
• Run facility-specific CX campaigns in collaboration with regional office
• Coordinate local service projects and ensure documentation of outcomes
• Serve as key link to marketing for brand reputation and internal messaging
• Represent Client Experience in SLT and Cross-Functional Committees

Requirements and Qualifications

• Ability to build exceptional client relationships
• Business acumen and ability to interact with corporate client
• Client Experience Design
• Client engagement and experience principles
• Client experience expertise and skills within healthcare
• Client experience related administration of survey systems and other engagement tools
• Communication, marketing, client interaction and reputation management principles
• Verbal and written communication skills in English (Arabic will be an advantage)
• Complaint management and related patient experience principles
• Net Promoter Score (NPS) interpretation and action planning
• Thorough knowledge of continuous improvement methodologies, principles and tools (e.g. Lean, TOC, WCM, Kaizen, 5S, Value Stream Mapping, Kanban, etc.)
• Change Management & Implementation
• Coaching and Mentoring
• Bachelor’s degree in healthcare management, business administration, or relevant field
• Desired Education:
• Postgraduate training in service excellence,
• experience management, or related areas.
• Minimum 5 years’ experience in healthcare operations or client experience, with 2+ years in a leadership role managing people and performance
• Experience leading multidisciplinary service delivery and client engagement initiatives
• Desired Experience:
• Client satisfaction platforms (e.g., Cemplicity, Press Ganey, or others)
• Leadership experience in client relations in the hospitality industry
• Working across multi-site operations

Job Overview

Job Information

Verified Job Description

Provide and coordinate patient-centric and evidence based nursing care, under the supervision of a Registered Nurse, by ensuring compliance to ethical and professional standards set by regulatory authorities and the company.

Main Responsibilities

• Deliver quality patient care under the supervision of a Registered Nurse in collaboration with the multi professional team according to set clinical standards and relevant legislation
• Ensure patient safety by identifying, preventing and managing risks in accordance with appropriate MCME risk policies, procedures and relevant legislation
• Take active responsibility for positive patient experiences by creating a conducive environment as guided by nursing leadership
• Contribute to a learning environment that builds employee competence

Requirements and Qualifications

• Essential: Nursing Diploma with a course duration of at least 18 months
• valid BLS certificate
• Essential: At least two year's in own country
• Desired: UAE experience would be beneficial

Job Overview

Job Information

Verified Job Description

To conduct tests on pulmonary or cardiovascular systems of patients for diagnostic purposes. Key work includes to conduct electrocardiogram, phonocardiogram, echocardiogram, stress testing and other routine cardiovascular diagnostic tests on patients and prepare relevant diagnostic reports for physicians.

Main Responsibilities

• To conduct electrocardiogram, phonocardiogram, echocardiogram, stress testing and other routine cardiovascular diagnostic tests on patients
• Prepare relevant diagnostic reports for physicians
• Provide assistance to physicians in the diagnosis and treatment of cardiac peripheral vascular treatments
• To conduct tests of the pulmonary system of patients
• Relevant cardiovascular reports and statistics are compiled and submitted as per standard policy

Requirements and Qualifications

• Cardiovascular clinical equipment troubleshooting
• Client service and related management principles
• Computer literacy and proficiency in MS Office applications
• Verbal and written communication skills in English
• A Cardiovascular Technologist technical qualification from an accredited institution
• At least 2 years' postgraduate experience as a cardiovascular technologist

Job Overview

Job Information

Verified Job Description

The Client Relations Manager – Cluster is a key member of the Cluster Senior Leadership Team responsible for executing and localizing the organization’s client experience strategy within a defined group of facilities. The role ensures that all patient-facing services are aligned with Mediclinic’s values, culture, and service standards to deliver a seamless, compassionate, and safe experience. The Manager leads a team of client relations professionals across the cluster, driving service improvement, managing complex feedback and complaints, supporting staff training, and collaborating across departments to ensure high levels of client satisfaction and loyalty.

Main Responsibilities

• Lead Cluster-Level Client Experience Strategy Execution and Performance
• Localise and execute the regional CX (Client experience) strategy to fit cluster-specific needs
• Monitor and manage CX performance indicators (e.g., Cemplicity NPS, complaints, compliments)
• Advise the Cluster Hospital Director and SLT on service priorities and pain points. Align hospital services and departments with Mediclinic’s client-centred standards
• Manage Client Experience Team and Operations
• Role model Mediclinic Way
• Lead and develop the CX team (support services, officers, coordinators)
• Oversee handling and resolution of all patient complaints and complex cases
• Ensure adherence to client communication standards and escalation protocols
• Maintain documentation and accountability for service recovery
• Drive Mediclinic Way Culture and Staff Engagement
• Coach CX team and frontline staff in service behaviours and communication skills
• Conduct service walkthroughs, mystery shopper audits, and coaching feedback
• Promote a culture of kindness, empathy, and ownership in service delivery Personal, Proactive and Professional
• Partner with HR and training to embed service culture initiatives
• Lead Local Campaigns and Journey Improvements
• Implement patient journey enhancements tailored to cluster needs
• Run facility-specific CX campaigns in collaboration with regional office
• Coordinate local service projects and ensure documentation of outcomes
• Serve as key link to marketing for brand reputation and internal messaging
• Represent Client Experience in SLT and Cross-Functional Committees

Requirements and Qualifications

• Ability to build exceptional client relationships
• Business acumen and ability to interact with corporate client
• Client Experience Design
• Client engagement and experience principles
• Client experience expertise and skills within healthcare
• Client experience related administration of survey systems and other engagement tools
• Communication, marketing, client interaction and reputation management principles
• Verbal and written communication skills in English (Arabic will be an advantage)
• Complaint management and related patient experience principles
• Net Promoter Score (NPS) interpretation and action planning
• Thorough knowledge of continuous improvement methodologies, principles and tools (e.g. Lean, TOC, WCM, Kaizen, 5S, Value Stream Mapping, Kanban, etc.)
• Change Management & Implementation
• Coaching and Mentoring
• Bachelor’s degree in healthcare management, business administration, or relevant field
• Desired Education:
• Postgraduate training in service excellence,
• experience management, or related areas.
• Minimum 5 years’ experience in healthcare operations or client experience, with 2+ years in a leadership role managing people and performance
• Experience leading multidisciplinary service delivery and client engagement initiatives
• Desired Experience:
• Client satisfaction platforms (e.g., Cemplicity, Press Ganey, or others)
• Leadership experience in client relations in the hospitality industry
• Working across multi-site operations

Job Overview

Job Information

Verified Job Description

The Client Relations Supervisor serves as a senior member of the facility/cluster, role-modeling Mediclinic Way, delivering a Passionately Caring experience to our patients, their families and visitors. This operational role focuses on the day-to-day coordination of patient experience initiatives and facility feedback loops. The primary objective is to manage and close non-clinical patient complaints while seamlessly facilitating clinical feedback with the Clinical Complaint Unit. Reporting to the Client Relations Manager, the Supervisor monitors Net Promoter Scores (NPS), coordinates localized action plans, conducts proactive inpatient rounding, and supports outpatient experience enhancements. In doing so, this role actively guides and influences both clinical and non-clinical staff to streamline internal practices, build service alignment, and safeguard Mediclinic Middle East (MCME) client-centric policies.

Main Responsibilities

• KEY RESPONSIBILITY AREAS
• NO.
• DESCRIPTION
• 1
• Monitor NPS and implement local action plans
• 2
• Resolve non-clinical feedback and facilitate clinical complaints
• 3
• Conduct proactive inpatient rounding and support outpatient experiences
• 4
• Guide and influence staff on client experience policies and standards
• 5
• Coordinate with external survey providers and internal teams

Requirements and Qualifications

• Client Experience Design
• Client experience expertise and skills within healthcare
• Relevant Client Experience policies and procedures
• Net Promoter Score (NPS) interpretation and action planning
• Communication & Interpersonal Skills
• Communication & Stakeholder Engagement
• Coaching and quality improvement
• Demonstrate the ability to develop and maintain client relationships (including mentorship and coaching of team members)
• Emotional Intelligence and Empathy
• Data analysis and interpretation
• ESSENTIAL EDUCATION
• Bachelor's degree in healthcare management, business administration, hospitality, or a relevant field.
• DESIRED EDUCATION
• Certification or training in service excellence, conflict resolution, or patient experience management.
• ESSENTIAL MINIMUM EXPERIENCE
• Minimum 3 years' experience in healthcare operations, client experience, or customer service, with demonstrated capability in handling client feedback and complaint.
• DESIRED EXPERIENCE
• Experience working in airlines, hotels or aesthetics clinics.

Job Overview

Job Information

Verified Job Description

Provide and coordinate patient-centric and evidence based nursing care, under the supervision of a Registered Nurse, by ensuring compliance to ethical and professional standards set by regulatory authorities and the company.

Main Responsibilities

• Deliver quality patient care under the supervision of a Registered Nurse in collaboration with the multi professional team according to set clinical standards and relevant legislation
• Ensure patient safety by identifying, preventing and managing risks in accordance with appropriate MCME risk policies, procedures and relevant legislation
• Take active responsibility for positive patient experiences by creating a conducive environment as guided by nursing leadership
• Contribute to a learning environment that builds employee competence

Requirements and Qualifications

• Essential: Nursing Diploma with a course duration of at least 18 months
• valid BLS and PALS certificate
• Essential: At least two year's in own country
• Desired: At least 2 years of experience working in a Paediatric Inpatient Unit or Paediatric Ward.
• Desired: UAE experience would be beneficial

Job Overview

Job Information

Verified Job Description

Provide and coordinate patient-centric and evidence based nursing care by ensuring compliance to ethical and professional standards set by regulatory authorities and the company.

Main Responsibilities

• Deliver quality patient care in collaboration with the multi professional team according to set clinical standards and relevant legislation
• Ensure patient safety by identifying, preventing and managing risks in accordance with clinical risk policies, procedures and relevant legislation
• Take active responsibility for positive patient experiences by creating a conducive environment as guided by nursing leadership
• Create and contribute to a learning environment that builds employee competence by actively supervising, mentoring and coaching learners and nursing employees

Requirements and Qualifications

• Basic Arabic language skills
• Comprehensive knowledge of patient safety standards
• Computer literacy and proficiency in MS Office applications
• Verbal and written communication skills in English
• Essential: Bachelor’s Degree in Nursing
• valid BLS certificate
• Essential: At least two years in own country
• Desired: UAE experience would be beneficial

Job Overview

Job Information

Verified Job Description

Provide and coordinate patient-centric and evidence based nursing care by ensuring compliance to ethical and professional standards set by regulatory authorities and the company.

Main Responsibilities

• Deliver quality patient care in collaboration with the multi professional team according to set clinical standards and relevant legislation
• Ensure patient safety by identifying, preventing and managing risks in accordance with clinical risk policies, procedures and relevant legislation
• Take active responsibility for positive patient experiences by creating a conducive environment as guided by nursing leadership
• Create and contribute to a learning environment that builds employee competence by actively supervising, mentoring and coaching learners and nursing employees

Requirements and Qualifications

• Basic Arabic language skills
• Comprehensive knowledge of patient safety standards
• Computer literacy and proficiency in MS Office applications
• Verbal and written communication skills in English
• Essential: Bachelor’s Degree in Nursing
• valid BLS certificate
• Essential: At least two years in own country
• Desired: UAE experience would be beneficial

Job Overview

Job Information

Verified Job Description

Provide and coordinate patient-centric and evidence based nursing care by ensuring compliance to ethical and professional standards set by regulatory authorities and the company.

Main Responsibilities

• Deliver quality patient care in collaboration with the multi professional team according to set clinical standards and relevant legislation
• Ensure patient safety by identifying, preventing and managing risks in accordance with clinical risk policies, procedures and relevant legislation
• Take active responsibility for positive patient experiences by creating a conducive environment as guided by nursing leadership
• Create and contribute to a learning environment that builds employee competence by actively supervising, mentoring and coaching learners and nursing employees

Requirements and Qualifications

• Basic Arabic language skills
• Comprehensive knowledge of patient safety standards
• Computer literacy and proficiency in MS Office applications
• Verbal and written communication skills in English
• Essential: Bachelor’s Degree in Nursing
• At least 2 years' current/ recent experience in OPD Pediatrics

Job Overview

Job Information

Verified Job Description

Provide patient-centric and evidence based GP-level care by ensuring compliance to ethical and professional standards set by the company and regulatory authorities.

Main Responsibilities

• Provide a comprehensive professional and ethical quality clinical service to patients in an effective and efficient manner
• Monitor and manage clinical risks associated with direct patient care
• Ensure compliance with clinical governance and quality management standards
• Maintain accurate medical records
• Ensure good medical practice is maintained – continuous professional development (Self and others)
• Maintain integrity in professional services by executing clinical services in an ethical and responsible manner

Requirements and Qualifications

• Ability to facilitate and support clinical clerkship training for medical students and junior colleagues
• Effective communication
• Knowledge of clinical audit standards and processes
• Verbal and written communication skills in English (Arabic will be an advantage)
• Proficiency in an electronic medical record system
• Basic medical degree recognised by the relevant UAE healthcare authority
• Diploma or a training in a speciality recognised by the relevant UAE healthcare authority
• Active and valid life support certification (e.g. BLS, ACLS, PALS, ATLS, NRP)
• Desired: Speciality specific
• At least 2–3 years’ experience in the relevant specialised department in a private hospital setting
• Desired: Work experience from a Tier 1 country as specified by the UAE healthcare regulator

Job Overview

Job Information

Verified Job Description

Lead the delivery of a seamless, premium maternity journey by fully supporting the patient throughout the antenatal, intrapartum, and postpartum phases by providing high quality patient-centric and evidence-based midwifery care while ensuring compliance to ethical and professional standards set by regulatory authorities and the company. This role balances the medical safety of a highly skilled midwife with the personalized logistics of a private concierge.

Main Responsibilities

• Deliver quality patient care in collaboration with the multi professional team according to set clinical standards and relevant legislation
• Ensure patient safety by identifying, preventing and managing risks in accordance with clinical risk, policies, procedures and relevant legislation.
• To provide accurate and comprehensive records of all nursing interventions according to company standard and legal requirements
• To facilitate positive patient experience through VIP Concierge & Experience Management services by creating a conducive environment as guided by company principles and initiatives
• To utilize all required stock and equipment efficiently, according to Mediclinic guidelines
• To create and contribute to a learning environment that builds employee competence by actively supervising, mentoring and coaching learners and nursing employees

Requirements and Qualifications

• Basic Arabic language skills
• Comprehensive knowledge of patient safety standards
• Computer literacy and proficiency in MS Office applications
• Verbal and written communication skills in English
• Essential: Bachelor’s Degree in Midwifery or Bachelors degree in Nursing with a Midwifery Diploma
• Relevant Life Support courses i.e. NRP, PROMPT,
• Advanced CTG
• A minimum of 5 years hands on experience in antenatal, intrapartum and postnatal care in leading healthcare institutions
• A minimum of 2 years in VIP maternity services as coordinator or client-facing role

Job Overview

Job Information

Verified Job Description

To provide professional physiotherapy and related clinical services to patients in line with regulatory requirements and according to company standard.

Main Responsibilities

• Provide advanced specialised physiotherapy assessments and treatments to patients
• Support team members with professional guidance and coordinate physiotherapy services to ensure optimal patient experience
• Support and provide input into departmental quality improvement, risk and governance programmes
• Manage patient experience processes for the department in line with company standards
• Provide support and guidance with the development of junior employees in the department

Requirements and Qualifications

• Patient experience standards
• Team leadership skills
• UAE healthcare regulatory framework and related requirements
• Verbal and written communication skills in English
• A Bachelor's degree in Physiotherapy from an accredited institution
• Current BLS certification
• Relevant post graduate training will be an advantage
• At least 4 years' post graduate experience as a Physiotherapist preferably in an inpatient setting with broad experience including respiratory, orthopaedics and neurology
• Licensed or eligible for licensure as a Physiotherapist in the UAE
• Neurological experience at a senior level within a hospital inpatient and outpatient setting

Job Overview

Job Information

Verified Job Description

To provide patient-centric and evidence based consultant-level care by ensuring compliance to ethical and professional standards set by the company and regulatory authorities.

Main Responsibilities

• Provide a comprehensive professional and ethical quality clinical services to patients in an effective and efficient manner
• Monitor and manage clinical risks associated with direct patient care
• Ensure compliance with clinical governance and quality management standards
• Maintain accurate medical records
• Ensure excellence in medical practice is maintained by focusing on continuous professional development of self and others
• Maintain integrity in professional services by executing clinical services in an ethical and responsible manner

Requirements and Qualifications

• Ability to facilitate and support clinical clerkship training for medical students and junior colleagues
• Proficiency in an electronic medical record system
• Effective communication
• Knowledge of clinical audit standards and processes
• Verbal and written communication skills in English (Arabic will be an advantage)
• Essential: Basic medical degree and completion of higher education programme (fellowship/diploma) recognised by the relevant UAE healthcare authority
• Certification and registration in a speciality recognised by relevant UAE healthcare authority
• Active and valid life support certification (e.g. BLS, ACLS, PALS, ATLS, NRP)
• Desired: Speciality specific
• Essential minimum experience: At least 3-5 years’ post qualification experience at Consultant level (independent of country)
• Desired: At least 1 year Consultant level experience from a Tier 1 country as specified by the UAE healthcare regulator

Job Overview

Job Information

Verified Job Description

To provide patient-centric and evidence based consultant-level care by ensuring compliance to ethical and professional standards set by the company and regulatory authorities.

Main Responsibilities

• Provide a comprehensive professional and ethical quality clinical services to patients in an effective and efficient manner
• Monitor and manage clinical risks associated with direct patient care
• Ensure compliance with clinical governance and quality management standards
• Maintain accurate medical records
• Ensure excellence in medical practice is maintained by focusing on continuous professional development of self and others
• Maintain integrity in professional services by executing clinical services in an ethical and responsible manner

Requirements and Qualifications

• Ability to facilitate and support clinical clerkship training for medical students and junior colleagues
• Proficiency in an electronic medical record system
• Effective communication
• Knowledge of clinical audit standards and processes
• Verbal and written communication skills in English (Arabic will be an advantage)
• Essential: Basic medical degree and completion of higher education programme (fellowship/diploma) recognised by the relevant UAE healthcare authority
• Certification and registration in a speciality recognised by relevant UAE healthcare authority
• Active and valid life support certification (e.g. BLS, ACLS, PALS, ATLS, NRP)
• Desired: Speciality specific
• Essential minimum experience: At least 3-5 years’ post qualification experience at Consultant level (independent of country)
• Desired: At least 1 year Consultant level experience from a Tier 1 country as specified by the UAE healthcare regulator

Job Overview

Job Information

Verified Job Description

To provide clinical psychology services in line with professional standards and regulatory requirements. Key work includes conducts detailed psychological assessments using and standardized tools and clinical interviews.

Main Responsibilities

• Conducts detailed psychological assessments using
• standardized tools and clinical interviews
• Formulates referral questions and selects appropriate
• psychometric measures.
• Analyses data to formulate clinical impressions and
• diagnoses.
• Prepares structured psychological reports for clinical
• teams and stakeholders.
• Develops action plans based on evaluation outcomes.
• Develops and implements individualized treatment
• plans using evidence-based psychotherapies.
• Delivers psychotherapy across modalities (e.g., CBT,
• ACT, DBT, brief therapy).
• Continuously monitors progress and adjusts
• interventions accordingly.
• Ensures cultural sensitivity and patient-centered care
• in all interventions.
• Facilitates group therapy, family sessions, and
• psychoeducation where appropriate.
• Collaborate with fertility specialists and genetic
• counsellors to ensure consistent and empathetic
• delivery of difficult information. (Applicable to IVF only)
• Support patients in understanding implications of
• adverse findings, including risk communication.
• Participates in MDT meetings and case discussions to
• support integrated care.
• Provides consultative input to physicians, nurses, and
• other healthcare professionals.
• Refers patients to other services when clinically
• indicated.
• Recognizes own professional limitations and seeks
• guidance when required.
• Supports organizational policies and legal frameworks
• in decision-making.
• Maintains clear, accurate, and timely clinical records in
• line with legal and institutional standards.
• Ensures confidentiality and compliance with regulatory
• policies.
• Records relevant coding and documentation for
• insurance and billing.
• Reports irregularities or record-keeping discrepancies.
• Participates in internal audits and quality assurance
• activities.
• Demonstrates commitment to ethical practice and
• client welfare.
• Identifies and resolves ethical dilemmas in a timely,
• principled manner.
• Maintains professional boundaries and respects client
• autonomy.

Requirements and Qualifications

• Personality, interest and other psychological tests and measuring methodologies
• UAE healthcare regulatory framework and related requirements
• Bachelor’s degree in Psychology and postgraduate degree in Clinical Psychology (Master’s or Doctorate) from an accredited university
• Certification in Cognitive Behavioural Therapy (CBT), psychometrics, or similar specialized therapeutic approaches. Continuing professional development in advanced clinical methods or neuropsychological assessment
• Minimum 5 years of clinical experience in psychological assessment and intervention. Experience in delivering psychotherapy across different modalities and patient demographics.
• Experience in a hospital or multidisciplinary clinical setting is highly desirable. Exposure to multicultural or UAE-based healthcare environments preferred

Job Overview

Job Information

Verified Job Description

To perform sonography diagnostic examinations for patients in line with company standards and regulatory requirements. Key work includes perform routine sonography procedures within set guidelines and in accordance with regulatory requirements and provide professional guidance, care and support to patients.

Main Responsibilities

• Perform routine sonography procedures within set guidelines and in accordance with regulatory requirements
• Provide professional guidance, care and support to patients
• Maintain patient records according to policy and statutory requirements
• Ensure patient safety principles and practices are complied with in line with patient care standards
• Ensure equipment calibration and maintenance functions are performed

Requirements and Qualifications

• Current clinical knowledge of radiology practices, industry trends and technologies
• Evaluation of diagnostic sonograms, laboratory results, and patient history and medical records
• Verbal and written communication skills in English
• A Bachelor's Degree in Radiology or Medical Imaging from an accredited institution
• A post graduate qualification in sonography or ultrasound
• At least 2 years' relevant experience in sonography

Job Overview

Job Information

Verified Job Description

To provide clinical psychology services in line with professional standards and regulatory requirements. Key work includes conducts detailed psychological assessments using and standardized tools and clinical interviews.

Main Responsibilities

• Conducts detailed psychological assessments using
• standardized tools and clinical interviews
• Formulates referral questions and selects appropriate
• psychometric measures.
• Analyses data to formulate clinical impressions and
• diagnoses.
• Prepares structured psychological reports for clinical
• teams and stakeholders.
• Develops action plans based on evaluation outcomes.
• Develops and implements individualized treatment
• plans using evidence-based psychotherapies.
• Delivers psychotherapy across modalities (e.g., CBT,
• ACT, DBT, brief therapy).
• Continuously monitors progress and adjusts
• interventions accordingly.
• Ensures cultural sensitivity and patient-centered care
• in all interventions.
• Facilitates group therapy, family sessions, and
• psychoeducation where appropriate.
• Collaborate with fertility specialists and genetic
• counsellors to ensure consistent and empathetic
• delivery of difficult information. (Applicable to IVF only)
• Support patients in understanding implications of
• adverse findings, including risk communication.
• Participates in MDT meetings and case discussions to
• support integrated care.
• Provides consultative input to physicians, nurses, and
• other healthcare professionals.
• Refers patients to other services when clinically
• indicated.
• Recognizes own professional limitations and seeks
• guidance when required.
• Supports organizational policies and legal frameworks
• in decision-making.
• Maintains clear, accurate, and timely clinical records in
• line with legal and institutional standards.
• Ensures confidentiality and compliance with regulatory
• policies.
• Records relevant coding and documentation for
• insurance and billing.
• Reports irregularities or record-keeping discrepancies.
• Participates in internal audits and quality assurance
• activities.
• Demonstrates commitment to ethical practice and
• client welfare.
• Identifies and resolves ethical dilemmas in a timely,
• principled manner.
• Maintains professional boundaries and respects client
• autonomy.

Requirements and Qualifications

• Personality, interest and other psychological tests and measuring methodologies
• UAE healthcare regulatory framework and related requirements
• Bachelor’s degree in Psychology and postgraduate degree in Clinical Psychology (Master’s or Doctorate) from an accredited university
• Certification in Cognitive Behavioural Therapy (CBT), psychometrics, or similar specialized therapeutic approaches. Continuing professional development in advanced clinical methods or neuropsychological assessment
• Minimum 5 years of clinical experience in psychological assessment and intervention. Experience in delivering psychotherapy across different modalities and patient demographics.
• Experience in a hospital or multidisciplinary clinical setting is highly desirable. Exposure to multicultural or UAE-based healthcare environments preferred

Job Overview

Job Information

Verified Job Description

To provide clinical psychology services in line with professional standards and regulatory requirements. Key work includes conducts detailed psychological assessments using and standardized tools and clinical interviews.

Main Responsibilities

• Conducts detailed psychological assessments using
• standardized tools and clinical interviews
• Formulates referral questions and selects appropriate
• psychometric measures.
• Analyses data to formulate clinical impressions and
• diagnoses.
• Prepares structured psychological reports for clinical
• teams and stakeholders.
• Develops action plans based on evaluation outcomes.
• Develops and implements individualized treatment
• plans using evidence-based psychotherapies.
• Delivers psychotherapy across modalities (e.g., CBT,
• ACT, DBT, brief therapy).
• Continuously monitors progress and adjusts
• interventions accordingly.
• Ensures cultural sensitivity and patient-centered care
• in all interventions.
• Facilitates group therapy, family sessions, and
• psychoeducation where appropriate.
• Collaborate with fertility specialists and genetic
• counsellors to ensure consistent and empathetic
• delivery of difficult information. (Applicable to IVF only)
• Support patients in understanding implications of
• adverse findings, including risk communication.
• Participates in MDT meetings and case discussions to
• support integrated care.
• Provides consultative input to physicians, nurses, and
• other healthcare professionals.
• Refers patients to other services when clinically
• indicated.
• Recognizes own professional limitations and seeks
• guidance when required.
• Supports organizational policies and legal frameworks
• in decision-making.
• Maintains clear, accurate, and timely clinical records in
• line with legal and institutional standards.
• Ensures confidentiality and compliance with regulatory
• policies.
• Records relevant coding and documentation for
• insurance and billing.
• Reports irregularities or record-keeping discrepancies.
• Participates in internal audits and quality assurance
• activities.
• Demonstrates commitment to ethical practice and
• client welfare.
• Identifies and resolves ethical dilemmas in a timely,
• principled manner.
• Maintains professional boundaries and respects client
• autonomy.

Requirements and Qualifications

• Personality, interest and other psychological tests and measuring methodologies
• UAE healthcare regulatory framework and related requirements
• Bachelor’s degree in Psychology and postgraduate degree in Clinical Psychology (Master’s or Doctorate) from an accredited university
• Certification in Cognitive Behavioural Therapy (CBT), psychometrics, or similar specialized therapeutic approaches. Continuing professional development in advanced clinical methods or neuropsychological assessment
• Minimum 5 years of clinical experience in psychological assessment and intervention. Experience in delivering psychotherapy across different modalities and patient demographics.
• Experience in a hospital or multidisciplinary clinical setting is highly desirable. Exposure to multicultural or UAE-based healthcare environments preferred

Job Overview

Job Information

Verified Job Description

To provide clinical psychology services in line with professional standards and regulatory requirements. Key work includes conducts detailed psychological assessments using and standardized tools and clinical interviews.

Main Responsibilities

• Conducts detailed psychological assessments using
• standardized tools and clinical interviews
• Formulates referral questions and selects appropriate
• psychometric measures.
• Analyses data to formulate clinical impressions and
• diagnoses.
• Prepares structured psychological reports for clinical
• teams and stakeholders.
• Develops action plans based on evaluation outcomes.
• Develops and implements individualized treatment
• plans using evidence-based psychotherapies.
• Delivers psychotherapy across modalities (e.g., CBT,
• ACT, DBT, brief therapy).
• Continuously monitors progress and adjusts
• interventions accordingly.
• Ensures cultural sensitivity and patient-centered care
• in all interventions.
• Facilitates group therapy, family sessions, and
• psychoeducation where appropriate.
• Collaborate with fertility specialists and genetic
• counsellors to ensure consistent and empathetic
• delivery of difficult information. (Applicable to IVF only)
• Support patients in understanding implications of
• adverse findings, including risk communication.
• Participates in MDT meetings and case discussions to
• support integrated care.
• Provides consultative input to physicians, nurses, and
• other healthcare professionals.
• Refers patients to other services when clinically
• indicated.
• Recognizes own professional limitations and seeks
• guidance when required.
• Supports organizational policies and legal frameworks
• in decision-making.
• Maintains clear, accurate, and timely clinical records in
• line with legal and institutional standards.
• Ensures confidentiality and compliance with regulatory
• policies.
• Records relevant coding and documentation for
• insurance and billing.
• Reports irregularities or record-keeping discrepancies.
• Participates in internal audits and quality assurance
• activities.
• Demonstrates commitment to ethical practice and
• client welfare.
• Identifies and resolves ethical dilemmas in a timely,
• principled manner.
• Maintains professional boundaries and respects client
• autonomy.

Requirements and Qualifications

• Personality, interest and other psychological tests and measuring methodologies
• UAE healthcare regulatory framework and related requirements
• Bachelor’s degree in Psychology and postgraduate degree in Clinical Psychology (Master’s or Doctorate) from an accredited university
• Certification in Cognitive Behavioural Therapy (CBT), psychometrics, or similar specialized therapeutic approaches. Continuing professional development in advanced clinical methods or neuropsychological assessment
• Minimum 5 years of clinical experience in psychological assessment and intervention. Experience in delivering psychotherapy across different modalities and patient demographics.
• Experience in a hospital or multidisciplinary clinical setting is highly desirable. Exposure to multicultural or UAE-based healthcare environments preferred

Job Overview

Job Information

Verified Job Description

To provide clinical psychology services in line with professional standards and regulatory requirements. Key work includes conducts detailed psychological assessments using and standardized tools and clinical interviews.

Main Responsibilities

• Conducts detailed psychological assessments using
• standardized tools and clinical interviews
• Formulates referral questions and selects appropriate
• psychometric measures.
• Analyses data to formulate clinical impressions and
• diagnoses.
• Prepares structured psychological reports for clinical
• teams and stakeholders.
• Develops action plans based on evaluation outcomes.
• Develops and implements individualized treatment
• plans using evidence-based psychotherapies.
• Delivers psychotherapy across modalities (e.g., CBT,
• ACT, DBT, brief therapy).
• Continuously monitors progress and adjusts
• interventions accordingly.
• Ensures cultural sensitivity and patient-centered care
• in all interventions.
• Facilitates group therapy, family sessions, and
• psychoeducation where appropriate.
• Collaborate with fertility specialists and genetic
• counsellors to ensure consistent and empathetic
• delivery of difficult information. (Applicable to IVF only)
• Support patients in understanding implications of
• adverse findings, including risk communication.
• Participates in MDT meetings and case discussions to
• support integrated care.
• Provides consultative input to physicians, nurses, and
• other healthcare professionals.
• Refers patients to other services when clinically
• indicated.
• Recognizes own professional limitations and seeks
• guidance when required.
• Supports organizational policies and legal frameworks
• in decision-making.
• Maintains clear, accurate, and timely clinical records in
• line with legal and institutional standards.
• Ensures confidentiality and compliance with regulatory
• policies.
• Records relevant coding and documentation for
• insurance and billing.
• Reports irregularities or record-keeping discrepancies.
• Participates in internal audits and quality assurance
• activities.
• Demonstrates commitment to ethical practice and
• client welfare.
• Identifies and resolves ethical dilemmas in a timely,
• principled manner.
• Maintains professional boundaries and respects client
• autonomy.

Requirements and Qualifications

• Personality, interest and other psychological tests and measuring methodologies
• UAE healthcare regulatory framework and related requirements
• Bachelor’s degree in Psychology and postgraduate degree in Clinical Psychology (Master’s or Doctorate) from an accredited university
• Certification in Cognitive Behavioural Therapy (CBT), psychometrics, or similar specialized therapeutic approaches. Continuing professional development in advanced clinical methods or neuropsychological assessment
• Minimum 5 years of clinical experience in psychological assessment and intervention. Experience in delivering psychotherapy across different modalities and patient demographics.
• Experience in a hospital or multidisciplinary clinical setting is highly desirable. Exposure to multicultural or UAE-based healthcare environments preferred

Job Overview

Job Information

Verified Job Description

To provide and coordinate patient-centric and evidence based midwifery care by ensuring compliance to ethical and professional standards set by regulatory authorities and the company.

Main Responsibilities

• To deliver quality care to antenatal, intrapartum, postpartum women and neonates in collaboration with the multi professional team according to set clinical standards and relevant legislation
• Ensure patient safety by identifying, preventing and managing risks in accordance with clinical risk policies, procedures and relevant legislation
• To facilitate positive patient and family experiences by creating a conducive environment as guided by nursing leadership
• To provide accurate and comprehensive records of all nursing interventions according to company standard and legal requirements
• To create and contribute to a learning environment that builds employee competence by actively supervising, mentoring and coaching learners and nursing employees
• To utilise all required stock and equipment efficiently, according to Mediclinic guidelines

Requirements and Qualifications

• Computer Literacy (Microsoft Suite)
• Written and verbal communication skills
• Patient safety standards
• Relevant Bachelor's degree
• valid BLS and NRP certification
• At least two years in own country

Job Overview

Job Information

Verified Job Description

To provide professional physiotherapy and related clinical services to patients in line with regulatory requirements and according to company standard.

Main Responsibilities

• Provide advanced specialised physiotherapy assessments and treatments to patients
• Support team members with professional guidance and coordinate physiotherapy services to ensure optimal patient experience
• Support and provide input into departmental quality improvement, risk and governance programmes
• Manage patient experience processes for the department in line with company standards
• Provide support and guidance with the development of junior employees in the department

Requirements and Qualifications

• Patient experience standards
• Team leadership skills
• UAE healthcare regulatory framework and related requirements
• Verbal and written communication skills in English
• A Bachelor's degree in Physiotherapy from an accredited institution
• Current BLS certification
• Relevant post graduate training will be an advantage
• At least 4 years' post graduate experience as a Physiotherapist preferably in an inpatient setting with broad experience including respiratory, orthopaedics and neurology
• Licensed or eligible for licensure as a Physiotherapist in the UAE
• Neurological experience at a senior level within a hospital inpatient and outpatient setting

Job Overview

Job Information

Verified Job Description

Provide patient-centric and evidence based consultant-level care by ensuring compliance to ethical and professional standards set by the company and regulatory authorities.

Main Responsibilities

• Provide a comprehensive professional and ethical quality clinical services to patients in an effective and efficient manner
• Monitor and manage clinical risks associated with direct patient care
• Ensure compliance with clinical governance and quality management standards
• Maintain accurate medical records
• Ensure excellence in medical practice is maintained by focusing on continuous professional development of self and others
• Maintain integrity in professional services by executing clinical services in an ethical and responsible manner

Requirements and Qualifications

• Essential: Basic medical degree and completion of a specialty qualification/education programme (fellowship/diploma) recognised by the relevant UAE healthcare authority
• Certification and registration in a speciality recognised by relevant UAE healthcare authority
• Active and valid life support certification (e.g. BLS, ACLS, PALS, ATLS, NRP)
• Desired: Speciality specific
• At least 3 - 5 years’ post qualification experience at Specialist level (independent of country)
• Desired: At least 1 year Specialist level experience from a Tier 1 country as specified by the UAE healthcare regulator

Job Overview

Job Information

Verified Job Description

The Senior Oncology Nurse is expected to practice with a high level of clinical expertise, autonomy, and professional judgement in the care of oncology patients receiving outpatient treatments and supportive therapies.

Main Responsibilities

• To provide strong leadership and management guidance to the team
• To ensure evidenced based patient care practices are followed as per clinical standards
• To ensure a positive patient care experience by developing employees and creating an environment for team engagement
• To manage allocated clinical and non-clinical resources in a cost effective and efficient manner to enhance safe patient care
• To ensure compliance with legislative, regulatory, and clinical standards to ensure continues quality improvement

Requirements and Qualifications

• Demonstrate the ability to implement all five (5) stages of the Scientific Nursing Process (assessment, planning, nursing diagnosis, implementation and evaluation)
• Relevant JCIA and other related governance and regulatory standards
• Application of the nursing scope of practices as per the regulatory framework
• Computer literacy and proficiency in MS Office applications
• Financial management principles
• Risk management principles, systems and best practice
• Stock control principles and management
• Verbal and written communication skills in English
• A Bachelor’s Degree in Nursing from a recognised or accredited Nursing Institute
• At least 5 years’ nursing experience, preferably in a private hospital or clinic
• At least 3 years' senior nursing experience
• Strong clinical expertise in Infusion Room and OPD Oversight

Job Overview

Job Information

Verified Job Description

To provide professional physiotherapy and related clinical services to patients in line with regulatory requirements and according to company standard.

Main Responsibilities

• Provide advanced specialised physiotherapy assessments and treatments to patients
• Support team members with professional guidance and coordinate physiotherapy services to ensure optimal patient experience
• Support and provide input into departmental quality improvement, risk and governance programmes
• Manage patient experience processes for the department in line with company standards
• Provide support and guidance with the development of junior employees in the department

Requirements and Qualifications

• Patient experience standards
• Team leadership skills
• UAE healthcare regulatory framework and related requirements
• Verbal and written communication skills in English
• A Bachelor's degree in Physiotherapy from an accredited institution
• Current BLS certification
• Relevant post graduate training will be an advantage
• At least 4 years' post graduate experience as a Physiotherapist preferably in an inpatient setting with broad experience including respiratory, orthopaedics and neurology
• Licensed or eligible for licensure as a Physiotherapist in the UAE
• Neurological experience at a senior level within a hospital inpatient and outpatient setting

Job Overview

Job Information

Verified Job Description

To provide preventative care, diagnosis and treatment of a range of problems affecting the feet, ankles and lower legs according to patient safety and regulatory requirements.

Main Responsibilities

• To assess, diagnose, treat and evaluate abnormalities and diseases related to the foot and lower limb, including the treatment of high risk patients
• Perform daily administrative functions required for the effective operations of OPD clinics, including inpatient administration
• Perform biomechanical assessments and related functions relevant to the production of orthotic devices
• Support patients and colleagues with necessary podiatry training and related education
• Actively participate in and contribute towards quality improvement and clinical governance programs

Requirements and Qualifications

• Infection prevention and control protocols
• Computer literacy and proficiency in MS Office applications
• Verbal and written communication skills in English
• A Bachelor's degree or diploma (3 year qualification) in Podiatry from an accredited institution
• At least 2 years' relevant experience in a healthcare setting